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Information on order confirmation, order issues, and out-of-stock products.


How will I know if my order is confirmed?

Once you place your order on Harkla.co, you will receive an email confirmation. Be sure to check your spam or junk folder, as our emails sometimes end up there!. The email confirmation will provide you with the order number and order details. By clic

Can I make changes or cancel my order?

Once you place your order, we cannot make changes, like add or remove items or change the shipping address. If the order is still processing, it may be possible to cancel. Please email s[email protected]. If the order has shipped, we cannot cancel it.

What if my order is out of stock?

Although we don't plan to offer products to purchase if they are out of stock, sometimes there may be an inventory issue after an order is placed. This is very infrequent and can happen for reasons beyond our control. If you haven't received a tracki