Harkla Hug IssuesUpdated 3 months ago

We understand how important your Harkla Hug is, and we’re here to help if you’re experiencing issues. If your Hug isn’t holding air or you’ve noticed a seam tear, follow these steps to resolve the problem quickly and easily.

Lifetime Guarantee

At Harkla, we stand behind the quality of our products with a lifetime guarantee. If you encounter any issues, we’ll make it right.

How to Report a Product Issue

1. Visit our Help page.

2. Click on the "Report Product Issue" box located at the top of the page.

3. Provide the required details about your product and the issue.

4. Submit your report, and our team will contact you promptly to assist with a replacement or solution.

We’re committed to ensuring you and your family have the best experience with our products. Thank you for choosing Harkla!