Harkla Information and Creating an Account
Find order details, tracking info, and report product issues with a Harkla customer account.
All articles
All articles
Categories
Orders, Payment & Shipping
Information on ordering, forms of payments we accept, how long shipping takes, and where we ship.
Harkla Product Information - Including Parts, & Accessories
Information on safety certification, ordering parts and accessories for your Harkla product, including swing hardware.
Sensory Swing Hardware Check
Important information on keeping your indoor Harkla Sensory Swing in tip-top shape!
How to Wash Harkla Products
Life happens; things get dirty! Harkla product care information is found here.
Digital Courses
Information on our digital courses, including how to access your course account.
Lifetime Guarantee
Information about our lifetime guarantee and how you can register your product.
School Purchase Order Information
Yes, we accept school purchase orders! Learn more about that here.
Damaged or Defective Products
Information on how to resolve an issue with your Harkla product.
Returns
Did your purchase not work out? That's okay. We've got all the information you need on our return process.
Sales & Promos
Information on discounts, promotions, and sales.
Harkla Size Guide
Are you unsure what size you need? You'll find information on how to pick the right size Harkla product for you!
Wholesale Information
Our goal is to share our products with families, therapists, and educators around the world. Here you'll find information on becoming a Harkla wholesaler.
Harkla Hug
Information about inflating the Hug or reporting an issue with the Hug.
Sensory Swings
All the answers to your questions about our pod swing and compression swing.
Weighted Compression Vest
Information on our weighted compression vest - how to use it, what it includes, and more!
Special Needs Resources
Did you know here at Harkla, we offer many resources on all things sensory and child development? Check out your options here.
Webinar Information
Information on our webinars, how to register and attend live webinars, watch the replay, and earn CEUs!
Articles
Can I update a certificate with a different name after completing a course?
Yes, you can update a certificate with a different name after completing a course. This is particularly useful if the name on a certificate does not match your official documents due to reasons such as a change in marital status. Simply provide us wi
Can sensory swings be installed in doorways?
Our Harkla Sensory Swings are specifically designed for secure installation from ceiling joists and are not recommended for doorway installations. These swings have not been tested for use in doorways, and installing them in this manner may compromis