Create a Harkla Customer Account
Find order details, tracking info, and report product issues with a Harkla customer account.
All articles
All articles
Categories
Orders
Information on order confirmation, order issues, and out-of-stock products.
Harkla Parts & Accessories
Information on ordering replacement parts or accessories for your Harkla product.
Sensory Swing Hardware Check
Important information on keeping your indoor Harkla Sensory Swing in tip-top shape!
How to Wash Harkla Products
Life happens; things get dirty! Harkla product care information is found here.
Digital Courses
Information on our digital courses, including how to access your course account.
Payment & Shipping
Information on the forms of payments we accept, how long shipping takes, and where we ship.
Lifetime Guarantee
Information about our lifetime guarantee and how you can register your product.
School Purchase Order Information
Yes, we accept school purchase orders! Learn more about that here.
Damaged or Defective Products
Information on how to resolve an issue with your Harkla product.
Returns
Did your purchase not work out? That's okay. We've got all the information you need on our return process.
Sales & Promos
Information on discounts, promotions, and sales.
Harkla Size Guide
Are you unsure what size you need? You'll find information on how to pick the right size Harkla product for you!
Wholesale Information
Our goal is to share our products with families, therapists, and educators around the world. Here you'll find information on becoming a Harkla wholesaler.
Harkla Hug
Information about inflating the Hug or reporting an issue with the Hug.
Harkla Sensory Swings
All the answers to your questions about our pod swing and compression swing.
Customer Support
Our Help page is the fastest way to find answers to your questions, but if you can't find what you're looking for, you can get in touch with us.
Special Needs Resources
Did you know here at Harkla, we offer many resources on all things sensory and child development? Check out your options here.