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Report a Damaged or Defective ProductUpdated 7 months ago

We are very sorry your Harkla product has not met your expectations. We are happy to honor our lifetime guarantee! 

Please check out the top of our help page. You'll see our "Report a Product Issue" box. Follow all of the steps and create a ticket for the quickest resolution!

You can also log into your account here and fill out our contact form. 

Or, if you cannot log into your account, please fill out our contact form. Be sure to include your order number, the product, and issue, along with a photo of the damaged or defective part of the product.

Thank you!

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