What if my order is out of stock?Updated 2 months ago

At Harkla, we strive to provide the best experience for our customers. However, while we make every effort to maintain accurate inventory levels and timely shipping, unforeseen circumstances can sometimes arise.

Though rare, inventory discrepancies may occur after an order is placed, leading to a product being out of stock. We understand how frustrating this can be and want to assure you that these situations are infrequent and typically caused by factors beyond our control. When they do happen, we take every measure to resolve the issue promptly and keep you informed.

What to Do If Your Order Is Affected

If you place an order and have not received a tracking update within one week, there is a chance an inventory issue may be the cause. In such a case, we recommend reaching out to us at [email protected]. Our team will quickly provide you with an update on your order status and let you know when you can expect the item to ship.

Our Commitment to You

At Harkla, we understand the importance of timely delivery, especially when you are excited to receive your purchase. If an inventory issue arises, rest assured that we will do everything in our power to ship your item as soon as possible. Your satisfaction is our priority, and we will work diligently to ensure that any delays are minimized.

Thank you for your patience and understanding. We look forward to continuing to provide you with the best products and customer support.

For further questions or updates, please don’t hesitate to contact us at [email protected].