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Orders, Payment & Shipping

Information on ordering, forms of payments we accept, how long shipping takes, and where we ship.

Do you ship outside of the U.S.?

Unfortunately, we only ship within the US when you order sensory products through our website. One exception is if you order a physical workbook. We ship our workbooks around the world!. If you are looking for Harkla sensory products internationally,

How will I know if my order is confirmed?

Once you place your order on Harkla.co, you will receive an email confirmation. Be sure to check your spam or junk folder, as our emails sometimes end up there!. The email confirmation will provide you with the order number and order details. By clic

What if my order is out of stock?

Although we don't plan to offer products to purchase if they are out of stock, sometimes there may be an inventory issue after an order is placed. This is very infrequent and can happen for reasons beyond our control. If you haven't received a tracki

Bulk Order Information

If you are interested in a bulk discount on our sensory products, plesae use the code BULK15 if you have five or more products in your cart. If you are an educator or therapist interested in purchasing digital courses for multiple staff, please conta

Can I make changes or cancel my order?

Once you place your order, we cannot make changes, like add or remove items or change the shipping address. If the order is still processing, it may be possible to cancel. Please email [email protected]. If the order has shipped, we cannot cancel it.

How long does shipping take?

Harkla offers free ground shipping for all United States domestic orders. This typically takes 7 to 10 days to arrive, depending on what part of the United States we are shipping to. For shipments to Alaska and Hawaii, we do sometimes see longer ship

Will Insurance Cover the Cost of My Harkla Purchase?

In most cases, health insurance will not cover the cost of a weighted blanket. However, there is always a chance so it's worth discussing with your insurance provider. If you have a Health Savings Account (HSA) that uses a credit card to pay for

Do you accept HSA as payment?

Usually, an HSA card will not work to make purchases through Harkla.co. This is because we are not a designated medical supply store. It is possible to get reimbursed for our sensory products through your insurance. Always check your benefits first!

What forms of payment are accepted on Harkla.co?

We accept all major credit cards, plus installment payment plans like ShopPay and PayPal. We also take Google Pay (G Pay), Venmo, and Amazon Pay!. If you have questions about your payment plan, please contact the payment processor directly, as we can

Can I update to faster shipping?

Once you place your order we are not able to change the shipping speed. However, if your order has not yet shipped, we may be able to cancel it so you can place a new order with the desired shipping option.

Tax-Exempt Purchases

If you are ordering for a school district or non-profit and have a tax-exempt certificate, you can send the certificate to [email protected]. Once you set up an account on Harkla.co and we have the tax-exempt certificate, we can mark your account as